About
About Toprankers
Toprankers is India's leading platform for counselling and preparation for careers beyond engineering and medicine. It provides learning methods and comprehensive support for students aiming at entrance exams in management, humanities, law, judiciary and design.
The challenge
What they set out to solve
Bring better structure, visibility and governance to agent conversations. Toprankers wants to use AI agents for lead qualification and as an SLA fallback for counsellors, integrate the customer's CRM to automate workflows based on lead dispositions, and align the DoubleTick account structure with its product and team hierarchy so it can track product-level SLAs and overall agent performance.
Unlock the full story
Verify your work email to read the rest of Toprankers's story: how DoubleTick solves it, what changes for the business and what has been created so far. One verification opens every customer story for 30 days. Personal accounts (Gmail, Yahoo, Outlook and similar) can’t be used.
Used only to confirm you're reaching out from a company. No newsletter, no spam.
Features in this story
What Toprankers runs on
More in this industry: Education on DoubleTick
