A marketing automation tool that doesn’t burn the pocket, yet helps you achieve your goals
Starter
$141.58/month
(Billed yearly)
Build simple bots
Team inbox (5 agents free)
USD 20 per additional agent/month
Send bulk broadcasts
Bulk import
Define customer segments
Share products and catalogues
Detailed broadcast analytics
Excel export and import
Google sheets integration
Access on mobile and web
Unlimited tags
Unlimited custom attributes
Pro
$217.8/month
(Billed yearly)
Build complex bots
Everything available in Starter
Team inbox (10 agents free)
USD 20 per additional agent/month
Roles & permissions
Number masking
Automated ordering bot
3rd party integrations
Developer api
Agent & Organisation Analytics
Reports
Enterprise
Custom Pricing
AI and ChatGPT bots
Everything available in Pro
Custom pricing per agent
Complex journeys
Special customizations
Special integrations
WhatsApp charges additional charges per conversation
User initiated conversation
Whenever a business replies to a user within the 24 hour customer service window, that message initiates a user-initiated conversation
Business initiated conversation
A conversation that initiates from a business sending a user a message outside the 24-hour customer service window.
Facebook page approval
WhatsApp Business Number registration
Importing and setting up your broadcast lists
Preventing your number from getting ban
Effective strategy to achieve your business goals
Features
Standard
Pro
Enterprise
Team Inbox
No. of message
Unlimited
Unlimited
Unlimited
No. of conversations
Unlimited
Unlimited
Unlimited
No. of customers
Unlimited
Unlimited
Unlimited
No. of agents
5 agents
10 agents
Custom
Conversation tags
Conversation and message search
Filtering based on tags and agents
Chat assignment
Automatic agent assignment
Attachments
PDF, Audio, Video, Photos, Documents
BROADCASTING
Customer segments
Segment list limit
Upto 25000
Unlimited
Broadcast catalogues
Broadcast products
Broadcast Analytics
Button Reply Analytics
Broadcast Scheduling
10
20
100
CUSTOMERS
Customer segmentation
Customer tagging
Custom fields
Bulk import
SECURITY
Roles & Permissions
Broadcast channel privacy
Number masking
3rd party Integrations
Google sheets
Excel export
Excel import
Developer api
AUTOMATION
Welcome bot
Order bot
Stop bot
Simple journeys
Complex journeys
AGENT & ORGANISATION ANALYTICS
No. of pending replies
No. of conversations closed
No. of conversations open
Average resolution time
Unread conversations
Conversations replied
Conversations created
REPORTS
Agent activity
Account summary
SUPPORT
24x7 chat support
Dedicated account manager
Growth consultation
Will you help us with green tick verification?
Can I access DoubleTick on my computer?
What are the conversation charges?
Can you consult us for a WhatsApp strategy?
How many people can I send a broadcast to at once?
How can i avoid the suspension of the WhatsApp number?
Is 3rd-party integration available on DoubleTick?